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SHIPPING + RETURNS

DOMESTIC SHIPPING

Contiguous 48 States in the US (excluding Hawaii, Alaska, Puerto Rico).
All shipping prices are based on the value  of your order, shipping selection, and location.

NOTE: Delivery dates for shipping services are estimated, not guaranteed.

We do not ship to P.O. Boxes

METHOD
COST
EXPECTED DELIVERY
GENERAL INFORMATION
ECONOMY
ORDERS LESS THAN $50.00 - COST WILL BE CALCULATED AT TIME OF SHIPPING
4-8 BUSINESS DAYS (Estimated shipping days will display at checkout)
Order will ship within 3-5 business days. Please allow 4-8 business days for delivery, after the order was shipped.

Personalized Orders
During peak seasons, orders containing personalized items may experience a slower processing time and ship within up to 72 hours of receipt.

EXPEDITED
FREE SHPPING FOR ORDERS OVER $50.00 (AFTER APPLIED DISCOUNTS & PROMOTIONS & BEFORE TAXES)
3-4 BUSINESS DAYS (Estimated shipping days will display at checkout)
NEXT DAY
CALCULATED AT TIME OF SHIPPING CALCULATED AT TIME OF SHIPPING
1-2 BUSINESS DAYS (Estimated shipping days will display at checkout)
Orders will be shipped 1 business day after the order was placed. Please allow 3-4 business days for delivery, after the order was shipped. (If ordered on a non-business day it will ship the following business day.) Next day shipping is unavailable at this time. .

Returns Overview

POUR LUXURY products have a limited lifetime warranty.

Only products purchased from pourluxury.com are eligible for returns.  Orders placed from an authorized Pour Luxury retailer must be initiated through the original point of purchase.

 

Returned items must be in perfect, unused condition with original packaging.

Please email [email protected] to start the process and be sure to include your order number and the reason for your return.

If this is a return referencing a qualitiy issue, please contact us at [email protected] to file a warrany claim.

Please allow 7-10 business days to process a return from the day that your items are received by our receiving department.

 

NOTE: The return time period begins when the order is fulfilled, not when the order is placed or received.

Pour Luxury is not responsible for return shipping costs.

 

International orders

Please, email [email protected] to receive an RMA number and instructions on how to send your order back.

 

Pour Luxury

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